Paris, France- Arkadin, one of the largest and fastest growing Unified Communicationsand Collaboration Service Providers, announced today that it won a Bronze Stevie® Award in the 2014 Stevie Awards for Sales & Customer Service(SM).
Its innovative and highly successful White Label Partnership Program for global telecommunications providers and channel partners competed in the Technology Partner of the Year category. The Stevie Awards are widely considered to be the world's premier business competition.
The White Label Partnership Program has been a profitable strategy for Telecoms who can extend their offerings to include the industry's most advanced cloud-based collaboration services. Arkadin's full suite of audio, web, video conferencing and unified communications services are available for them to sell to customers under their brand. The Telecoms handle the infrastructure, contracts and billing, while Arkadin's client care and training ensure an excellent customer experience. The result is expanded market share and revenue for both partners.
Robin Ferriere, vice president Cloud & On-demand Services for Orange Business Services, underscores the benefits of the program: "This partnership is beneficial to both parties: the ease of use and stability of Arkadin's audio and web conferencing means our user support is hardly sought. Thus, while offering an economical monthly package, we generate a good level of profitability."
Arkadin's White Label Program has attracted many of the world's leading Telecoms throughout Europe and Asia, including Orange, NTT Communications, China Unicom, SingTel and TIME Malaysia. In North America, the program provides Arkadin's channel partners, including agents and resellers, with greater product differentiation in a highly competitive market.
"This award is a testament to the value of our white label strategy for driving profitable outcomes for our partners," says Didier Jaubert, Arkadin's Chief Partnership Officer. "With cloud-based collaboration and unified communications technologies growing rapidly, they have an efficient turn-key program for offering the leading brands backed by Arkadin's experienced management team and client service arm."
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in the Stevie Sales & Customer Service Awards competition.
For more information on Arkadin's Telecom Partner program: http://www.arkadin.com/us/about-us/business-technology-partners/telecom-partners/.
